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Support Automation - Printable Version

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+--- Thread: Support Automation (/showthread.php?tid=20834)



Support Automation - Kip - 23-03-2014

Two common tasks that used to require waiting for a Senior Admin or Developer have now been automated: password resets and donator respecs.

The password reset instructions have been updated for the new system: Password Reset Instructions

New donators need to provide one of their character names along with their forum name when they confirm their donation with Hypernoma.  Existing donators should post one of their IDs in the donator section if their accounts have not been marked already.  The donator respec option is listed on the standard respec section of the account page.

Kip & the Dev Team


Re: Support Automation - Handef_Snizel - 23-03-2014

Thank you and good work to the dev team!


Re: Support Automation - clickeverywhere - 23-03-2014

This is awesome news. Just the kind of polish the mod needs.


Re: Support Automation - Simpleton - 23-03-2014

(23-03-2014, 02:05 AM)clickeverywhere link Wrote: This is awesome news. Just the kind of polish the mod needs.

And will free up some of the devs time too I guess.

Great work!




Re: Support Automation - Nka19 - 23-03-2014

Much appreciated Smile. Thanks!


Re: Support Automation - Leberkass - 23-03-2014

Great work as always Smile


Re: Support Automation - Timmix - 24-03-2014

Splendid, keep up the good work Smile


Re: Support Automation - Weiner - 24-03-2014

Finally~








ty.  :-*


Re: Support Automation - Scotshroom - 25-03-2014

Ty Kip , I'm a bit scared now though http://www.youtube.com/watch?v=H82sXmI8KkU&feature=youtu.be&t=25s