Help!

[Fisherman]

hey, my brothers account has been inactive for a long time. when he logged back on, it was totally wiped out. all the stuff had gone and he had been reset. i just wanted to know if is what happens or is it a glitch that can be resolved.

thanks for reading.
name: Phalangite_Dipsy
ID: 2432137

[Punishment™]

Well you could start out with his name and ID  ???

[Fisherman]

added

[Sphinx]

His account is actually Phalangite_Dippsy 

[Hypernoma]

It's because he appears to have changed CD key. He needs to talk to a developer on IRC regarding moving of characters.