new password problem

[Lordea]

I dont know the password for my character so i tried using the reset password thing but it says incorrect after trying to log in on the website

Lordea is my character name

i havent activated it yet so...

[Kip]

Try joining a server now.  You should be prompted with an activation code which you can use to register.

[Lordea]

nope :c

still the message that wants me to activate my character and stuff

[Kip]

What happens when you try to activate?