Problem with a new password

[Enriik]

Hello after a long break i would like to play again on north invasion, but i have a little proble, i lost my password, i tried your sollution password reset but it doesn't work
The given password don't work
Help me 

And thanks for future help

[Kip]

When you use the password given in chat, does it say incorrect password or does it give you a blank character?

Make sure you use the character name given in chat as well as the password, not just a character name you remember using from the past.

[Enriik]

When you use the password given in chat, does it say incorrect password or does it give you a blank character?

Make sure you use the character name given in chat as well as the password, not just a character name you remember using from the past.

I use the password given in chat and the names of character but he doesn't work .

sorry for my frenglish

[Kip]

What character name are you using?

[Enriik]

What character name are you using?

Password_Reset

[Kip]

I mean what is your character name? What is the character name given for login?

[Enriik]

I mean what is your character name? What is the character name given for login?

Oh sorry xD

enriik_le_chevalier

It's good i have access to my account ty for help

[Kip]

Good to hear.