Account Wipe

[Balch]

My 2nd account has been wiped clean of all the xp, gold and crafting materials, including from my other account as I had transferred it all to the lower account. It has been fully reset to original starting equipment. My account number is 2470676 and the account name is Balch1. I know that the name and password are correct, but I have not been on for some months now and I have no idea what has happened t the account.