Name Change HELP!

[wonderfool]

Changed my name to include a house tag. During this process, the new character name was added as a new character, and the old name was reverted to a level 1 character, which im going to assume is whats supposed to happen. The problem I'm having is finding a way to play NI with the newly named character. How do I do this? I tried adding a new in-game profile to match the the new name, but that didnt work.

EDIT: just realized this might have been better suited for help board, regardless, if noone answers ill post there.

Thanks