25-01-2017, 05:55 PM
I've been trying to work out what could go wrong here but everything seems to be in order. He has characters on that account and the password resets are being logged as successful. Could you provide a screenshot of the message he gets when he joins with a character named "Password_Reset"?
CC_Warden_Kip | CC_Sentinel_Kip | CC_Guard_Kip | CC_Zweihander_Kip | CC_Marksman_Kip | CC_Pavise_Kip | CC_Peltast_Kip | CC_Marauder_Kip | others...